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Testimonials from Relatives

Two

My sister lived at Derby Lodge for 18 years, and it had become a real home from home, not only for her but for her family as well. My parents cared for her at home until their health would not allow them to continue, and as you can appreciate it was a very hard decision to place her into care. However it turned out to be the best thing they could have done for her.

Derby Lodge has a dedicated staff group who provide a high level of care to all their residents, ensuring that they are treated as individuals at all times. The home has a friendly and homely feel and all my family knew this with the very warm greeting we received from both residents and staff. Over the years my family have shared some great times when visiting the lodge. The Xmas parties were probably the best, we had some great parties were everyone had a great time.

As I have said the staff have been marvellous, my sister over the last few years had been in and out of hospital with various problems and the staff were always there for her. Sadly in July this year 2011 she went into hospital again, and unfortunately this time she sadly passed away. I as well as my family will be ever grateful for the fantastic caring quality service derby lodge provided for my sister and all the other residents she was well loved by all at Derby Lodge and will always be remembered by everyone.

Name and address supplied

 

One

I am a relative of a client at Derby Lodge and finding just the right place was very difficult.

I wanted a place where my relative could be as independent as possible, with plenty of activity and stimulation, and where we as a family would be welcome at any time, day or night, and I am happy to tell you that we have all this and more at Derby Lodge.

They have regular outings and social events at which everybody is welcome. The staff are very good and often give up a lot of their own time to take residents out shopping, or to restaurants for meals or to the theatre or cinema.

My relative has a good relationship with staff members.

The standard of care and the family atmosphere make it ideal.

Some of the activities we have taken part in are barbeques, Christmas and birthday parties.

Nothing is too much trouble for the staff and management at Derby Lodge and I would not hesitate to recommend them to anybody.

Name and address supplied